Shipping and Refunds
Shipping Policy
At La Hacienda Productos Artesanales, we believe that delivering our authentic Mexican products to your doorstep should be seamless and hassle-free. We take pride in our efficient and reliable shipping methods, ensuring that your order arrives on time and in perfect condition. Our team carefully packages each product to preserve its quality and freshness. Shipping costs vary depending on your location and the size of your order. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Refund Policy
We want our customers to be completely satisfied with our products. If for any reason you are not happy with your purchase, please contact us within 7 days of receiving your order. We will do our best to resolve any issues and ensure your satisfaction. Please note that some products may not be eligible for returns or exchanges due to their perishable nature. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.